Feminine-care supplyand service in Ottawa
Facility feminine-care in Ottawa is supplied and serviced by Tampons.ca on scheduled routes, with cycles of 2 to 13 weeks set per washroom. Bilingual routes across the National Capital Region — Centretown, Kanata and the Gatineau side, with federal-workplace compliance at the centre.
Service note — Ottawa
Federal workplaces here fall directly under the 2023 Canada Labour Code requirement. Our audits map coverage per washroom and leave records security-cleared buildings accept.
Key sectors we serve in Ottawa
Demand in Ottawa concentrates in 5 sectors, each with its own washroom traffic pattern and service cadence. An office floor holds steady weekday volume and usually settles on a four-week disposal cycle; a teaching hospital or clinic network runs on infection-prevention rules requiring no-touch units and full-unit exchange; a campus empties over the summer and surges every September; hospitality moves with bookings rather than business hours. We set frequency per washroom rather than per building, so one contract carries several of these patterns across the same portfolio without averaging them into a schedule that fits none of them:
Business districts on our routes
Route days in Ottawa cover 5 districts, so most addresses sit between existing stops rather than at the end of a special trip. That proximity sets the rate: a building on an existing day carries a fraction of the travel cost of an isolated call-out, and the difference shows up directly on the quote rather than in a line item labelled fuel. Access rules matter as much as distance, because a tower that only permits loading-dock service in an early-morning window and a suburban site with direct entry are different scheduling problems even when they sit two kilometres apart:
How service runs in Ottawa
Ottawa is the single most federally regulated market in the country. The December 2023 menstrual-product requirement applies directly across its workplaces, and bilingual documentation is standard, not optional.
Ottawa is the federal mandate's home turf: departmental offices, agencies and Crown corporations make it the highest per-capita concentration of workplaces where free menstrual provision is legally required, and the audit posture is correspondingly formal, service logs here get read. The city's bilingual requirement mirrors the workforce, and its security clearances are their own scheduling layer: some buildings require escorted access booked days ahead, which makes missed-visit recovery slower and puts a premium on schedules that do not miss. Gatineau across the river runs under Québec rules, so cross-river portfolios need both regimes in one contract.
ON rules →
Service in Ottawa: common questions
Do you service all of Ottawa?
Yes. Our route days cover central Ottawa and the surrounding employment areas, and most addresses sit between existing stops rather than at the end of a dedicated trip, which is what keeps the rate competitive. Outlying sites ride the same route when they fit the day; where they do not, we switch to scheduled supply coordinated with your existing freight so restocking still lands on a predictable date rather than whenever a truck happens to be nearby. A portfolio spread across several cities stays on one contract with per-site service logs and a single consolidated invoice.
How often are bins serviced in Ottawa?
Most washrooms run on a 2 to 4 week cycle. We set frequency per washroom rather than per building, so a high-traffic tower can move to 2 weeks while a quieter floor in the same portfolio holds at 8 or 13. The first two months are a measurement window: every visit logs the fill level, and the schedule is then trued against that real data instead of the estimate we started from. A logged early fill automatically flags that washroom for review, so a cycle tightens before a second overflow rather than after a complaint.
Which rules apply to employers in ON?
Two regimes overlap. Federally regulated employers — banks, telecom, interprovincial transport, federal Crown corporations — have been required since December 2023 to provide menstrual products free of charge in every toilet room, with a covered receptacle in each stall. Everyone else follows ON rules. Our provincial compliance page breaks both down and links the source regulations; in practice many provincially regulated employers adopt the federal standard voluntarily, because the direction of travel is uniform and retrofitting under a deadline costs more than adopting early.